WARRANTY

Limited Warranty

Smoke Hollow® warrants its products to be free from defects in material and workmanship under proper assembly, normal use and recommended care for 1 year from the date of original retail purchase. The Smoke Hollow® warranty does not cover paint finish as it may burn off during normal use. The Smoke Hollow® warranty does not cover rust. Smoke Hollow® requires proof of purchase for warranty claim, such as a receipt. Upon the expiration of such warranty, all such liability shall terminate.
Within the stated warranty period, Smoke Hollow®, at its discretion, shall replace defective components free of charge, with the owner being responsible for shipping. Should Smoke Hollow® require return of component(s) in question for inspection, Smoke Hollow® will be responsible for shipping charges to return requested item. This warranty excludes property damage sustained due to misuse, abuse, accident, or damage arising out of transportation.
This express warranty is the sole warranty given by Smoke Hollow® and is in lieu of all other warranties, expressed or implied including implied warranty, merchantability, or fitness for a particular purpose. Neither Smoke Hollow® nor the retail establishment selling this product has authority to make any warranties or to promise any remedies in addition to or inconsistent with those stated above. Smoke Hollow®’s maximum liability, in any event, shall not exceed the purchase price of the product paid by the original consumer/ purchaser. Some states do not allow the exclusion or limitation of incidental or consequential damages. In such a case, the above limitations or exclusions may not be applicable.
California residents only: Not withstanding this limitation of warranty, the following specific restrictions apply; if service, repair, or replacement of the product is not commercially practical, the retailer selling the product or Smoke Hollow® will refund the purchase price paid for the product, less the amount directly attributable to use by the original buyer prior to the discovery of the nonconformity. Owner may take the product to the retail establishment selling this product in order to obtain performance under warranty. This express warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Do not return parts to our address without first obtaining a return authorization number from our customer service.
This service is available by calling:
866-475-5180
Mon·Tues·Thurs·Fri
8 am-5 pm EST
Wed
9 am-4 pm EST
Or write to:
Smoke Hollow
5032 Milgen Ct.
Columbus, GA 31907
This warranty may give you specific legal rights that vary by state.